Remote Customer service Jobs • Technical Aptitude

As a Customer Support Specialist, you’ll work closely with our customers to identify, investigate, escalate and advise them on their questions and concerns. Day to day, your interactions with our customers directly impact their ability to run their teams efficiently. You’ll work closely with our global support team to efficiently identify, solve, escalate and advise our customers.

Drive the success of Procore’s General Contractor customers as a Senior Customer Success Engineer, serving as the product champion and subject matter expert. Help customers adopt Procore and realize business performance gains, recommending how to maximize the value of their Procore technology. Collaborate with Sales, PS, Support, Product and Marketing to provide leading-edge technology.